Guest's comment

Customer exit surveys will be published on our website starting March 1, 2025.
Thank you for your cooperation!

2025-03 Sriracha

Thank you very much for staying at Upper Suites Sriracha.

We truly appreciate your feedback and will carefully consider possible improvements to our deposit refund policy.
We also sincerely apologize for any inconvenience caused due to missing items other than the provided clothes-drying rack.
If you have any additional requests regarding in-room amenities, please don’t hesitate to let us know.

Should you return to Sriracha in the future, we would be delighted to welcome you again.
Thank you once again for choosing us.

— Staff from Upper Suites —

2025-03 Upper25

Thank you very much for staying with us at Upper Suites Sukhumvit 25 for an impressive six years.
We are also truly grateful for your warm comments—your kind words mean a great deal to all of our staff.

Regarding the rooftop jacuzzi, we sincerely apologize that we could not upgrade it to a large communal bath during your stay, though it is something we continue to consider for the future.

We truly admire your dedication and efforts throughout your long-term life in Thailand.
Wishing you continued good health and happiness, and we sincerely hope to welcome you again someday.

Thank you once again for choosing Upper Suites.

— Staff from Upper Suites Sukhumvit 25

2025-03 Sriracha

Thank you very much for staying with us at Upper Suites Sriracha over an extended period, with three contract renewals.
We are especially grateful for your kind comment: “I had no complaints about the service.”
It truly means a lot to us.

We remain committed to continually improving our services for all our valued guests.
As you return to Japan, we wish you good health and all the best in your next chapter.

Thank you once again for choosing us.
We look forward to welcoming you back to Sriracha someday!

— Staff from Upper Suites Sriracha

2025-03 Sriracha

Though the year went by in a flash, we sincerely thank you for staying with us!
We truly appreciate your kind words: “It was a good apartment, and the maid service was excellent.”
Your feedback means a lot to us and will be shared with our entire team.

We will continue doing our best to maintain the level of service you experienced.
Please take good care of yourself, and we hope to welcome you again in the future!

— Staff from Upper Suites

2025-03 Sriracha

Thank you very much for staying with us at Upper Suites Sriracha since 2020.
We truly appreciate your time with us, and commend you on completing a long-term assignment overseas.

We sincerely apologize for any inconvenience caused by the lack of a golf simulator at our property.
Regarding the shuttle service, we’re glad to hear that the shift to on-demand operations made it more convenient for you.
We also appreciate your valuable suggestion about expanding the shuttle service area—we will carefully review usage patterns and consider extending the range where possible.

Thank you as well for your kind comment about our location being perfect for both shopping and dining!
We wish you continued good health and happiness in Japan.

Thank you once again for staying with us.
— Staff from Upper Suites Sriracha

2025-03 Sriracha

Thank you very much for staying with us at Upper Suites Sriracha for the past four years!

We sincerely apologize that we could not provide a fish grill, as it is quite difficult to arrange in Thailand.
While it may not be a perfect substitute, we do offer microwave ovens with baking functions, which can be used for grilled-style cooking.

Thank you so much for your kind comment: “The facilities were well-equipped and very good overall.”
We truly appreciate your feedback.

Wishing you continued health and happiness upon your return to Japan.
We hope to welcome you again in the future!

— Staff from Upper Suites

2025-03 Upper23

Thank you very much for your kind comment: “The repair was done right away—it was a great help.”
We truly appreciate your feedback regarding the speed of our maintenance response.

We will continue doing our best to provide reliable service and ensure a comfortable stay for all our guests.
Wishing you all the best and good health as you return to Japan.

Thank you again for staying with us at Upper Suites 23!

— Staff from Upper Suites

2025-04 Upper23

Thank you very much for your kind words:
“The staff were kind and helpful.”
“The room was always cleaned thoroughly.”

We truly appreciate your compliments to our team. Your thoughtfulness and encouragement mean a great deal to all of us.

Thank you for staying at Upper Suites 23.
We hope to have the pleasure of welcoming you again in the future!

— Staff from Upper Suites

2025-05 Upper39

Thank you very much for staying at Upper Suites 39 during your assignment. We’re grateful for your comment: “It was a comfortable place to live, and the location was great.”

Regarding the water dispenser, we currently allow each resident to choose their preferred provider. However, if you would like the cost to be included in the rent or handled differently, our sales staff would be happy to assist you with flexible options.

Wishing you all the best as you return to Japan.

— Staff from Upper Suites

2025-05 Upper39

Thank you very much for staying at Upper Suites 39 during your assignment. We’re grateful for your comment: “It was a comfortable place to live, and the location was great.”

Regarding the water dispenser, we currently allow each resident to choose their preferred provider. However, if you would like the cost to be included in the rent or handled differently, our sales staff would be happy to assist you with flexible options.

Wishing you all the best as you return to Japan.

— Staff from Upper Suites

2025-05 Upper25

Thank you very much for staying with us at Upper Suites 25, and congratulations on completing your assignment.
We truly appreciate your kind words: “Very convenient, and the maid was always polite.”
We’re glad to hear that you found Sukhumvit 25 convenient and comfortable during your stay.

Please take care as you return to Japan, and we would be delighted to welcome you again if the opportunity arises.
Wishing you continued good health and happiness.

— Staff from Upper Suites

2025-06 Upper25

お客様の声2025-06

Thank you very much for staying at Upper Suites 25.

We truly appreciate your kind words:
“I felt everything was very fulfilling.”
We are also grateful for your comments on the front desk, cleaning, and laundry services—
“Everything was handled with great care, and I was very satisfied. I was also truly helped by the staff who turned the car around at the entrance and the security personnel.”

Your compliments on our team’s service mean a great deal to all of us and give us great encouragement.
As you leave Bangkok, we wish you continued good health and happiness.

Thank you again for choosing Upper Suites.

— Staff from Upper Suites

2025-06 Sriracha

お客様の声2025-06シラチャ

Thank you very much for staying at Upper Suites Sriracha.

“From my husband’s solo assignment on the 5th floor, to our family stay on the 6th floor, and finally to the 1st floor with a garden and jacuzzi—we moved three times, and each time the staff responded quickly and helpfully. Since the end of the COVID period, so many new services were introduced, and it feels bittersweet to be leaving as we return to Japan. All the staff were incredibly kind and friendly to our children, and we were able to live here with peace of mind. Thank you so much!!”

We truly appreciate your wonderful comment!!
Our staff have also told us that your presence gave them so much positive energy every day! We will take your suggestions about what could have made your stay even better into careful consideration, and continue striving to meet the needs of our guests. Wishing you continued good health and happiness in Japan.
Thank you again for staying with us.

— Staff from Upper Suites

2025-06 Sriracha

お客様の声2025-06-2シラチャ

Thank you very much for staying at Upper Suites Sriracha.
We appreciate your comment: “It was very comfortable to live here.”
We hope to welcome you again if you return to Sriracha in the future.
Please take care and stay well!


— Staff from Upper Suites

2025-07 Upper25

お客様の声2025-07-2Upper25

Thank you very much for staying at Upper Suites 25.
We sincerely apologize for the inconvenience caused by the lighting in your room, as noted in your comment: “The room felt too dark.”

At Upper Suites’s all buildings, we offer free replacement of light bulbs in living rooms and bedrooms from warm to white light, to better suit work or study needs.
We truly appreciate your feedback, and moving forward, we will take the following steps to improve our service:

  • Post signs in common areas such as the lobby informing residents that light bulb adjustments are available free of charge

  • Ensure that our sales staff inform guests about this option during room viewings

We hope this experience won’t deter you from considering Upper Suites again should you relocate from another property.
We would be truly honored to welcome you back in the future.

Thank you once again for your valuable feedback.


— Staff from Upper Suites

2025-07 Upper39

お客様の声2025-07-2Upper39

Thank you very much for staying at Upper Suites 39.
We truly appreciate your three years of residency, and understand your decision to move to a larger unit as your children have grown.

Your kind words—“The staff were all very kind. The hospitality was excellent. Thank you for everything over the past three years.”—mean a great deal to all of us and give our team great encouragement. Thank you so much.

Regarding the dishwasher, we sincerely apologize for any inconvenience. At all Upper Suites, our housekeeping team does provide dishwashing service during the three weekly cleanings, but we understand this may not be sufficient for daily needs.

We wish continued health and happiness for you and your family, and thank you again for choosing Upper Suites.


— Staff from Upper Suites

2025-08 Sriracha

GuestComment2025-08Sriracha

Thank you very much for staying at Upper Suites Sriracha.
We sincerely appreciate your time with us and would like to extend our best wishes as you return to Japan.

Regarding your comment on facilities such as “Wi-Fi” and “YouTube,” please kindly note that these are already available in all of our rooms. We will continue doing our best to ensure that our guests enjoy a comfortable stay.

As for bathtubs, all units are equipped with relatively large, standardized bathtubs; however, in certain rooms the bed size can be adjusted from “King” to “Semi-Double” depending on your preference.

We are also truly grateful for your kind words about the cleaning service: “The timing of the room cleaning was good and very helpful.” Such warm feedback is a great encouragement to all of our maid staff.

We wish you continued health and happiness in Japan, and once again, thank you very much for staying with us.

— Staff from Upper Suites

2025-08 Upper23

Thank you very much for staying at Upper Suites Sukhumvit 23.
We truly appreciate your kind words:
“I had a very comfortable life here. Thank you so much for taking care of me for such a long time.”

It has been an honor to have you with us for approximately 13 years, and we are sincerely grateful for your long-term stay.
While we understand there may have been areas for improvement, your kind comments have brought great encouragement to all of our staff.

We understand that your next assignment will be in India, and we imagine it may come with many new challenges. Please take good care of your health, and we wish you continued success and well-being.
We look forward to the opportunity to welcome you again in the future.


Staff from Upper Suites

2025-08 Upper39

お客様の声2025-08_Upper39

Thank you very much for staying at Upper Suites Sukhumvit 39.
We sincerely appreciate your kind words:

“The facilities such as the pool and play area were excellent. The location was great, and all the staff were very kind. Thank you very much.”

We are truly grateful to receive such wonderful feedback.
Although there may have been some inconveniences during your stay, we deeply thank you for choosing to stay with us for over four years.

We wish you all the best back in Japan and hope to welcome you again someday in Thailand.
Warmest regards from all of us at Upper Suites.


Staff from Upper Suites

2025-08 Upper23

お客様の声2025-08_Upper23

Thank you very much for staying at Upper Suites Sukhumvit 23.
In response to the question about what facilities you wished were available, you kindly wrote:
“None in particular, everything was very well-equipped.”

Regarding your experience:
“Everything was well taken care of, including the maid service. There was nothing I felt needed improvement. Thank you for the excellent service.”

Although there may have been some inconveniences during your stay, we sincerely appreciate your long-term stay over the past three years, as well as your warm and generous words.

Please take care of your health, and we wish you continued happiness and well-being.


Staff from Upper Suites

2025-08 Upper39

お客様の声2025-08_Upper39

Thank you very much for staying at Upper Suites Sukhumvit 39.
We sincerely appreciate your feedback regarding the service you wished was available:
“Pick-up service by car.” We apologize for any inconvenience caused. In Bangkok, our shuttle service is currently limited to complimentary drop-offs at designated locations to best accommodate the needs of as many residents as possible.

You also mentioned:
“All the staff were friendly, and I had a very comfortable stay. I would love to stay again if I’m ever posted to Bangkok.”
We are truly grateful for your kind words—they brought great joy to all of our team members.

Thank you once again for choosing Upper Suites for your long-term stay of three years.
We wish you all the best and continued good health!

Staff from Upper Suites

2025-09 Upper23

Upper23_guest_comment 2025-09

Thank you very much for staying at Upper Suites Sukhumvit 23.

“The maid service was excellent. All the staff were kind and helpful throughout my stay.”

Thank you very much for your kind feedback. We are delighted to hear that our maid service met your expectations — including laundry support and daily housekeeping, which we strive to provide with the highest quality. We are also pleased to know that our staff’s hospitality made your stay comfortable. Your words truly encourage our entire team. We will continue to do our best to ensure every guest enjoys a pleasant and worry-free stay.

Staff from Upper Suites

2025-09 Upper23

Guest comment(23)2025-9

Thank you very much for staying at Upper Suites Sukhumvit 23.

We sincerely appreciate your continued support over the past three and a half years!

Thank you for your valuable feedback regarding items you wished were available, such as a bottle opener or wine opener. We will promptly prepare these items to be available for loan at the front desk.

We are also very grateful for your kind comment:
“The bathtub was spacious, and the washing area was ample, making it very comfortable.”
It brings us great joy to know that your stay at Upper Suites was comfortable and satisfying.

We understand you are relocating due to work circumstances. As the weather in Thailand begins to cool down a little, we wish you good health and all the best in your new environment.

Thank you once again for choosing Upper Suites.

Staff from Upper Suites

2025-10 Upper25

Guest comment(23)2025-9

Thank you very much for staying at Upper Suites Sukhumvit 25.

Regarding your comment on the facilities you wished were available: “Everything was perfect.”
Although there may have been some areas we could have improved, we truly appreciate your continued stay over the past two years.

Your kind feedback such as “The front desk staff were very friendly and extremely helpful. The maids were always courteous, and I was very satisfied with their service,” means a lot to us.
All of our staff are deeply grateful and will continue striving to provide services that bring joy to our guests.

Staff from Upper Suites

2025-10 Upper25

Thank you very much for staying at Upper Suites Sriracha.
We are truly grateful for your kind comment that “the service was excellent.” It means a lot to us to know that your stay was comfortable, and all of our staff are very pleased to hear this.

As for your suggestion about having a restaurant, we appreciate your valuable feedback. In addition to our current weekday complimentary light meals, soup bar, and “Good Morning Curry” service, we are currently coordinating with our restaurant partners to expand the menu. We hope to share some exciting updates with all of our guests next month.

Japan will soon be entering the colder season, and we understand there may be quite a temperature difference compared to Thailand. Please take good care of yourself and stay healthy after your return.

Thank you once again for staying with us!

Staff from Upper Suites

2025-11 Sriracha

Thank you very much for staying at Upper Suites Sriracha.

Thank you very much for staying at Upper Suites Sriracha.
We truly appreciate your kind comment that the room was comfortable and suitable for living alone.

Regarding your suggestion to extend the UPPER car pick-up service, thank you for your feedback. Our shuttle currently runs from 08:00–20:00, with pick-up available until 18:00. We will keep your suggestion in mind as we review future operations.

Thank you again for your stay and valuable input.
We look forward to welcoming you back.

Staff from Upper Suites

2025-11 Upper25

Guest comment_Upper25-2025-11

Thank you for staying at Upper Suites 25.

We truly appreciate that you spent the final year before returning to Japan with us at Upper Suites.

Regarding your comment that “the coffee maker does not suit Japanese preferences, as you prefer a milder brew,” we sincerely apologize for the insufficient explanation during your stay. Our coffee makers use a standard system in which guests can select their preferred coffee beans (Ground coffee) and adjust the water amount to achieve the desired strength. We are sorry that this was not made clear.

We are deeply honored by your comment, “I believe this is the best apartment in Bangkok. Thank you very much.”
It brings great joy to all of our staff to know that your stay with us was comfortable and pleasant.

As you return to Japan, the weather will be much colder. Please take good care of yourself and stay warm.
Thank you once again for staying at Upper Suites. We sincerely look forward to welcoming you back in the future.

Staff from Upper Suites

2026-01 Sriracha

Guest comment_Upper_Sriracha-2026-1

Thank you very much for staying at Upper Suites Sriracha.

We sincerely appreciate your stay with us at Upper Suites for approximately two years before returning to your home country.

Regarding the facility you wished we had: “a large public bath.” At Upper Suites, all rooms are equipped with bathtubs and there is a rooftop jacuzzi, but we are truly sorry that we could not provide the large public bath you desired.

Customer Feedback “It was very comfortable, and I was able to live there like it was my own home.” “The maids’ hospitality was wonderful.” “The reception staff’s service (in Japanese and via LINE) was very kind.” We are truly honored by these comments.

To make our guests’ stays even more comfortable, we will continue to strive harder in the future.

After returning home, the season will be very cold, so please take good care of yourself. Thank you very much for choosing us ♪

We wholeheartedly look forward to welcoming you again.

Staff from Upper Suites

2026-01 Upper23

Guest comment_Upper_Sriracha-2026-1

Thank you for using Upper Suites Sukhumvit 23.

We sincerely appreciate your stay with us for approximately three years!

Thank you for your valuable feedback regarding the facilities you felt would have been nice to have: a “7-Eleven vending machine” and “TAOBIN.” We will consider installing them within the company.

Guest comment: “I had absolutely no complaints. If I ever live in Thailand again, I would want to live here.”

We are truly grateful for these kind and encouraging words ♪ Although there may have been some shortcomings on our part, comments like yours greatly motivate all of our staff!

We understand you are returning to Japan due to work circumstances. Japan is still quite cold this season, so please take good care of your health and stay well.

Thank you very much for choosing us.

Staff from Upper Suites

2026-01 Sriracha

Guest comment_Upper_Sriracha-2026-1-1

Thank you very much for staying at Upper Suites Sriracha for approximately 2 years!

Things we wish we had / Suggested equipment “None in particular”

Customer Feedback

“The flexible car transfers and pick-ups really helped me out.”

“The maids were very nice people.”

“I wish I could have stayed longer.”

Thank you so much for your comments! ♪ We are truly delighted to receive such kind and warm words. We will continue to do our very best with all the staff to provide even better service! Wishing you good health and happiness after returning to your home country. Please feel free to contact us again whenever you visit Thailand next time.

Thank you once again for choosing Upper Suites.

Staff from Upper Suites

2026-02 Upper23

Guest comment_Upper23-2026-2

Thank you very much for staying at Upper Suites Sukhumvit 23.

We appreciate your loyalty and support these past couple of years — it means a lot to us!

Regarding the facility you felt would have been nice to have: “Expansion of the fitness room.”

Customer feedback: “Conveniently close to the station” and “Good front desk service.” Thank you very much for your valuable opinions!

We understand you are moving due to work circumstances. We wish you continued success and prosperity in your future endeavors.

Thank you once again for using Upper Suites.

Staff from Upper Suites

2026-02 Sriracha

Guest comment_Upper_Sriracha-2026-02

Thank you very much for staying at Upper Suites Sriracha for about 2 years!

Regarding the amenity you felt would have been nice to have — a “toaster” — we believe you were probably hoping for a countertop oven-style toaster rather than the vertical slot-type one provided in the guest rooms. We are currently preparing to standardize on oven-style toasters for all rooms when we replace them in the future. We sincerely apologize that we were unable to provide one during your stay.

We were truly delighted to read your kind comment: “The staff all spoke Japanese and it made our stay very comfortable. ”Comments like this are a great source of encouragement for our front desk team! We understand you are returning to Japan for your next assignment. As the seasons are changing, please take good care of your health.

Thank you once again for choosing Upper Suites.

Best regards,

Staff from Upper Suites

Guest comment_Upper_Sriracha-2026-02

2026-03 Upper25

Guest comment_Upper25-202603

Thank you for staying at Upper Suites 25.

We sincerely appreciate you sharing your valuable comments with us.

Stay period: Approximately 1 year Reason for departure: Work-related circumstances

Regarding “Facilities you wish were available”: “I wish the gym equipment was more enriched (additional weights, etc.).” “A room with a monitor for PC work.”

In the Upper Gym, we provide about 7 items including walking machines, bicycles, cross trainers, weight machines, abdominal chairs, and more, along with 2 sets of dumbbells (12 weight variations). However, we are truly sorry that our standard equipment did not fully satisfy you during your stay.

Customer’s feedback: “The reception staff were polite, and it was fun to pass by every day!”

We, the entire staff, are delighted by your kind words for our front desk team. We will carefully review and consider your comments to improve our services in the future.

Please take good care of your health and stay well. If the opportunity arises again, we would be thrilled to welcome you back.

Thank you very much♪

Staff from Upper Suites

2026-03 Sriracha

Guest comment_UpperSriracha-202603

Thank you very much for staying at Upper Suites Sriracha for about 2 years!

Reason for moving out:
“Returning to Japan at the end of March.”

Facilities you wished had been available:
“None in particular.”

Customer feedback:
“The room and facilities were very clean and comfortable to live in. Also, the staff and housekeeping team were very kind and responsive, which was extremely helpful.”

We sincerely appreciate your kind words toward our staff. All of us are truly grateful. We wish you all the best as you return to Japan and hope you remain in good health. Thank you very much for choosing to stay with us. Please take care and have a safe journey!

Best regards,

Staff from Upper Suites

2026-04 Upper23

Guest comment_Upper23-202604

Thank you very much for staying at Upper Suites Sukhumvit 23 for about 2 years!

Reason for moving out: “I needed to live closer to my workplace.”

Facilities you wish had been available: “None. I am very satisfied.”

Customer comments: “I was able to enjoy a very relaxing life. Thank you for providing a safe and secure environment.”

We sincerely appreciate your valuable feedback. As your living environment changes, there may be new challenges, but we wish you continued good health and happiness. Thank you again for choosing our residence.

Best regards,

Staff from Upper Suites

2026-04 Upper23

Guest comment_Upper39-202604

Thank you very much for staying at Upper Suites Sriracha for about 3 years!

Reason for moving out: ”☑ Work-related reasons”

Facilities you wish had been available: “None – I am fully satisfied.”

Customer comments:Since the building has a single owner, I believe the management and operations were well organized, which was very good.”.

Thank you very much for your kind feedback! We are delighted to hear that you were able to stay comfortably without any major issues. While there may have been areas where we could have improved, we truly appreciate your warm words. We understand that you are moving due to work circumstances. As the hot weather continues, please take good care of yourself and stay well.

Thank you again for choosing to stay with us.

Best regards,

Staff from Upper Suites

2026-04 Upper39

Guest comment_UpperSriracha-202604

Thank you very much for staying at Upper Suites Sukhumvit 39 for about 2 years!

Reason for moving out: ”☑ Work-related reasons”

Facilities you wish had been available: ““It would have been helpful if there had been an instruction manual for the microwave.”

Customer comments: “The staff were very kind and helpful. Thank you for taking care of me for the past two years.”

We sincerely apologize for the inconvenience caused, as we did not clearly inform you that a microwave instruction manual was available upon request.

We understand that you are moving due to work, and we wish you all the best in your new place. Please take care and stay well.

Thank you again for choosing to stay with us.

Best regards,

Staff from Upper Suites

2026-04 Upper39

Thank you very much for staying at Upper Suites Sukhumvit 39.

Reason for moving out: ”☑ Work-related reasons”

Facilities you wish had been available: ““Nothing”

Customer comments:“The room was very comfortable. The location was also very convenient. The front staff kindly assisted us in Japanese.”

Thank you sincerely for staying with us for the past 4 years. We understand that you are relocating due to work, and we wish you good health, happiness, and success in your new environment. Your warm comments are truly encouraging to our staff. Thank you once again for choosing to stay with us! ♪

Best regards,

Staff from Upper Suites

2026-06 Upper Sriracha

Guest comment_Upper Sriracha-202606

Thank you very much for staying at Upper Suites Sriracha for a little over two years. We sincerely appreciate your support.

Reason for moving out: ”☑ Work-related reasons”

Facilities you wish had been available: “Onsen”

Customer comments:

“The location was convenient, close to the town, and very comfortable to live in.”

Upper:
We understand that you are moving due to work. We sincerely wish you continued success in your career. Starting life in a new environment can be challenging, so please take good care of your health. We wish you all the best and hope everything goes well for you.

Thank you very much for choosing Upper Suites Sriracha. We truly appreciate your stay!

Best regards,

Staff from Upper Suites

2026-06 Upper23

Guest comment_Upper 23-202606

Thank you very much for staying at Upper Suites Sukhumvit 23 for nearly four years.

Reason for moving out: ”☑ Work-related reasons”

Facilities you wish had been available: “Everything was sufficient! I bought my own PC monitor, but having one monitor provided in the room would have been convenient.”

Customer comments:

“The staff always responded very kindly and quickly to any request. It was a great help. The housekeeping staff, front desk staff, drivers, security guards, and technicians were all incredibly kind, and the service was excellent. If I ever live in Thailand again, I would definitely like to stay here. Thank you very much for everything.”

Upper:

We are truly grateful for your heartfelt and warm comments. They mean a great deal to all of our staff. We understand that you are relocating due to work, and we sincerely wish you good health and continued success in your new assignment. We would be delighted to welcome you back whenever you return to Thailand. Thank you very much for choosing Upper Suites Sukhumvit 23 for such a long time. We wish you all the best!

Best regards,

Staff from Upper Suites

2026-07 Upper Sriracha

Guest comment_Upper 23-202606

Thank you very much for staying at Upper Suites Sriracha for approximately one year.

Reason for moving out: ”☑ Work-related reasons”

Facilities you wish had been available: “None”

Customer comments:

“It was an excellent serviced apartment.”

Upper:

Thank you very much for your wonderful comment. We are truly delighted to hear that you enjoyed your stay with us. We understand that you are moving due to work. We wish you good health and every success in your new environment.

Thank you once again for choosing Upper Suites Sriracha. We sincerely appreciate your stay and hope to welcome you back again in the future.

Best regards,

Staff from Upper Suites

2026-07 Upper 23

Guest comment_Upper 23-202607

Thank you very much for choosing Upper Suites Sukhumvit 23 as your home during your final year of living in Thailand.

Reason for moving out: ”Returning to Japan”

Facilities you wish had been available: “None. Everything was comfortable.”

Customer comments:

“Thank you for your kind and prompt assistance whenever I needed help.”

Upper:

Thank you so much for your kind words. We truly appreciate your feedback.

We sincerely hope you enjoy a safe and happy return to Japan, and we wish you all the best, good health, and happiness in the years ahead.

Thank you once again for staying with us!

— Staff from Upper Suites —

2026-08 Upper Sriracha

Guest comment_Upper Sriracha-202608

Thank you very much for choosing Upper Suites Sriracha for your company’s short-term stay (3 months).

Reason for moving out: ”The family room was not available.”

Facilities you wish had been available: “Breakfast on Saturdays and Sundays.”

Customer comments:

“It was a very comfortable place to live, and the area around Upper Suites was also very convenient.”

Upper:

We sincerely apologize that we were unable to provide a family room during your stay.

If you have another opportunity to visit Sriracha in the future, we would be delighted to welcome you again.

Thank you very much for staying with us, and we wish you all the best.

— Staff from Upper Suites —

2026-08 Upper23

Guest comment_UP23_202608

Thank you very much for choosing Upper Suites Sukhumvit 23

Reason for moving out: ”☑ Work-related reasons”

Facilities you wish had been available: “Nothing in particular.”

Customer comments:

“Thank you very much for taking such good care of me.”

Upper:

Although your stay with us was relatively short at about one year, we truly appreciate having had the opportunity to welcome you.

We understand that you are moving due to work. Please take good care of yourself, and we sincerely hope to have the pleasure of welcoming you back to Upper Suites again someday!

Best regards,

Staff from Upper Suites

2026-08 Upper23

Thank you very much for choosing Upper Suites Sukhumvit 23

Reason for moving out:
“Returning to Japan”

Facilities you wish had been available:
“Drinking water delivery service”

Guest Comment:
“All the staff were very friendly, which made us feel comfortable and secure throughout our life in Thailand. They were especially kind to our child, and thanks to them, we were able to enjoy every day. We are truly grateful.”

Upper Suites:
Thank you very much for making Upper Suites 23 your home for approximately four and a half years. Regarding drinking water, we do offer a paid delivery service to guest rooms; however, we sincerely apologize that we did not make this service clear enough during your stay. We also provide a complimentary water dispenser and coffee machine in the lobby, but we are sorry for any inconvenience you may have experienced.

Thank you especially for your kind words about our staff. We are truly delighted to hear that your child also enjoyed each day at Upper Suites. Your warm comments mean a great deal to all of us and are a wonderful encouragement to our team.

We sincerely appreciate you and your family choosing Upper Suites for the past four and a half years. We wish you and your family good health, happiness, and all the very best upon your return to Japan.

Thank you once again for staying with us. ♪

Staff from Upper Suites

2026-09 Upper Sriracha

Guest comment_UPS_202609

Thank you very much for choosing Upper Suites Sriracha

Reason for moving out:
“Returning to Japan due to a work assignment.”

Facilities you wish had been available:
“Nothing in particular.”

Guest Comment:
“It was a very comfortable place to live. Thank you very much for everything.”

Upper Suites:

Thank you very much for making Upper Suites Sriracha your home for approximately two years. Although there may have been times when our service did not fully meet your expectations, we truly appreciate your kind and warm comments. As you return to Japan, we wish you good health, happiness, and all the very best for the future.

Thank you once again for staying with us♪

Staff from Upper Suites

2026-09 Upper23

Guest comment_UP23_202609

Thank you very much for choosing Upper Suites Sukhumvit 23

Reason for moving out:

”☑ Work-related reasons”

Facilities you wish had been available:
“Nothing in particular.”

Guest Comment:

“Thank you very much for everything over such a long period.”

Upper Suites:

Thank you very much for staying with us for approximately nine years.

We are truly grateful for the kindness and consideration you always showed to our front desk staff. We also sincerely appreciate the thoughtful gifts you gave us on several occasions. We hope you stay healthy and happy after returning to Japan. If you ever have the opportunity to visit us again, all of our staff would be very happy to welcome you back. Thank you once again for choosing Upper Suites Sukhumvit 23 for so many years.

Staff from Upper Suites

2026-09 Upper23

Guest comment_UP23_20260901

Thank you very much for choosing Upper Suites Sukhumvit 23

Reason for moving out:

”☑ Work-related reasons”

Facilities you wish had been available:
“Nothing in particular.”

Guest Comment:

“I was able to spend my time here very comfortably. Thank you very much.”

Upper Suites:

Thank you very much for staying with us for approximately one year. We are very happy to hear that you had a comfortable and pleasant stay with us. Your kind words are a great encouragement to all of our staff. We wish you continued good health and happiness after leaving Upper Suites.

Thank you once again for staying with us!

Staff from Upper Suites

Where is Upper Suites located?

Upper Suites has multiple properties in both Bangkok and Sriracha.

Click the property names below to open the map:


 

What services are included in the rent?

The rent includes the following:

✅ Utilities: 2,400B/month for electricity + 500B/month for water
✅ Maid service 3 times/week (laundry, dishwashing, ironing)
✅ High-speed internet (500/500Mbps)
✅ Japanese TV (66 channels + 4-week recording / 2 box devices)
✅ 1 parking space
✅ Shuttle service within designated area


 

What room types are available?

Sukhumvit 39

  • Studio (50㎡)
  • 1 Bedroom (65 / 67 / 72 / 78㎡)
  • 2 Bedroom (130㎡)

Sukhumvit 25

  • 1 Bedroom (49 / 52 / 62㎡)
  • 2 Bedroom (80 / 90 / 98 / 105 / 120㎡)

Sukhumvit 23

  • 1 Bedroom (58㎡)
  • 2 Bedroom (100㎡)

Sriracha

  • 1 Bedroom (48 / 58㎡)
  • 2 Bedroom (80 / 100㎡)

 

Are there any promotions?

Referral Campaign (Bangkok & Sriracha)
Both referrer and new tenant receive a gift worth 10,000B (for 1-year contract)


 

What does maid service include?

Maid service 3 times per week

✅ Laundry, hang-drying, ironing & folding (unlimited items!)
✅ Dishwashing
✅ Sheet change (once/week)
✅ Towel replacement (3 times/week)
✅ Toilet paper refill (3 times/week)

Laundry is done inside your own unit, so your clothes will not be mixed with others.


 

What is the shuttle service area?

Each property has its own designated shuttle area.

Service hours: 08:00 – 20:00
Covers nearby shopping malls, supermarkets, hospitals, etc.
Please check with our Japanese-speaking staff for detailed coverage per property.


 

What facilities are available?

Pool
Fitness gym
Golf range
Jacuzzi
Sauna (dry & steam)
Free cafe machine (Lobby)
Free water server (Lobby)


 

How can I check room availability?

For current room availability, click here.
For the most up-to-date status or availability, feel free to contact us in Japanese at:
info@upper-suites.com


 

Can I schedule a viewing?

Online viewings available (ideal for overseas clients)
Walk-in viewings also welcome from 8:00–18:00
(We recommend contacting us in advance as rooms may be fully booked.)


 

Contact Information

Sriracha: siracha@uppersuites.org / TEL: 098-824-3933
Sukhumvit 23: 23@uppersuites.org / TEL: 081-860-3933
Sukhumvit 25: 25@uppersuites.org / TEL: 081-918-3933
Sukhumvit 39: 39@uppersuites.org / TEL: 081-987-3933


 

Who is Upper Suites ideal for?

Businesspeople / Expats → Convenient locations + full services
Families → Spacious 2BR options, secure environment, family-friendly facilities
Quiet lifestyle seekers → Sriracha is peaceful and park-side
Great for Japanese residents → Japanese-language support & services available


 

What if I want to change the room lighting to be brighter?

At Upper Suites, we offer free replacement of in-room lighting to brighter white bulbs as well as free battery changes for remote controls.


 

Is short-term accommodation available at Upper Suites?

Upper Suites generally offers accommodations with a one-year lease. However, depending on special circumstances, we may be able to accommodate shorter stays on a case-by-case basis. Please consult with our sales staff regarding your intended duration and the reason for your stay.

Additionally, at Upper Suites Sriracha, we offer a guest room (Booking sheet) that can be used when your family members or colleagues visit.


 

Is copying available at the front desk?

Yes, absolutely!

At Upper Suites, we provide complimentary copying services during front desk business hours for residents’ documents such as boarding passes, hotel reservation confirmations, and children’s homework/study worksheets, as long as the number of copies does not exceed 10 pages per day.


 

Can I complete the rental contract process from Japan?

Yes, absolutely!

✅ Room photos and videos available upon request

✅ Online room viewing (LINE available)

✅ Contract review before signing

✅ Consultation regarding payment from Japan

Whether you are relocating to Thailand or preparing for a business assignment, our Japanese-speaking staff will assist you throughout the entire process, from room selection to contract completion.

You can move in immediately upon your arrival in Thailand.


 

What is the vehicle height limit for the parking area?

Upper Suites Sukhumvit 23, 25 & 39: Maximum vehicle height 2.1 m (* Some areas: 1.94m)
Upper Suites Sriracha: Maximum vehicle height 2.35 m


 

Do the rooms have bathtubs?

Yes.

All rooms have a bathtub.

You can relax and enjoy a comfortable bath in your own room.


 

Is Japanese television available?

Yes.

Japanese TV service is available.

We provide 66 Japanese TV channels with access to programs from the previous 4 weeks. (2 Box devices)

You can enjoy Japanese news, dramas, variety shows, sports and other programs, including live broadcasts.

The picture quality is clear and comparable to viewing television in Japan.

Japanese TV can be enjoyed on two TVs — one in the living room and one in the bedroom — allowing you to enjoy Japanese programming comfortably throughout your stay.


 

Are air purifiers available?

Yes.

Air purifiers are available for rental.

Rental rates start from THB 450 per month, with a minimum rental period of one year.

Conditions may vary depending on the property, room and contract plan, so please contact our staff for details.


 

Can I send my luggage before moving in?

Yes, depending on the condition of the room and available storage space.

If your room has already been cleaned and prepared, we may be able to accept your luggage before your move-in date.

In some cases, temporary storage may also be available.

Please contact our Japanese sales staff in advance, and we will be happy to discuss the available options.


 

How long is the standard contract period?

Upper Suites generally offers long-term contracts.

However, depending on the property, room availability and your required length of stay, contracts of less than six months may also be considered.

Rental rates and contract conditions may vary depending on the contract period, so please contact our sales staff for further information.


 

Is my laundry washed together with other guests’ laundry?

No.

Laundry is washed using the washing machine inside your own room, so your clothes are never mixed with laundry from other rooms.

Upper Suites provides laundry service with no limit on the number of clothing items, and this service has been very well received by our residents.


 

What should I do if there is a problem with the equipment in my room?

If you experience any problems with the air conditioning, plumbing, television, internet, lighting or other room facilities, please contact the front desk.

Our staff or on-site engineer will check the issue and arrange the necessary assistance.

The front desk is available from 08:00 to 18:00, and our on-site engineering team aims to handle most maintenance issues on the same day.


 

If my first-choice property is fully occupied, can you introduce another Upper Suites property?

Yes.

Based on your preferred room type, budget and move-in date, we can introduce another suitable property among Upper Suites 23, Upper Suites 25, Upper Suites 39 and Upper Suites Sriracha.


 

Can toilet paper be flushed down the toilet?

Yes, absolutely!

The toilet paper provided in guest rooms at all Upper Suites properties can be flushed down the toilet.

Many properties in Thailand do not allow toilet paper to be flushed, but this is not a problem at Upper Suites.


 

Can I rent directly from Upper Suites or through a real estate agency?

Yes.

Upper Suites accepts both direct contracts and contracts arranged through real estate agencies.

If you plan to rent through a real estate agency, please arrange your viewing appointment, questions and application process through your chosen agency.

If you have not yet selected a real estate agency, or are unsure which agency to use, you are also welcome to contact Upper Suites directly.