Guest's comment

Starting March 1, 2025, we will begin publishing customer exit surveys on our website.
Thank you very much for your kind cooperation!

2025-03 Sriracha

Thank you very much for staying at Upper Suites Sriracha.

We truly appreciate your feedback and will carefully consider possible improvements to our deposit refund policy.
We also sincerely apologize for any inconvenience caused due to missing items other than the provided clothes-drying rack.
If you have any additional requests regarding in-room amenities, please don’t hesitate to let us know.

Should you return to Sriracha in the future, we would be delighted to welcome you again.
Thank you once again for choosing us.

— Staff from Upper Suites

2025-03 Upper25

Thank you very much for staying with us at Upper Suites Sukhumvit 25 for an impressive six years.
We are also truly grateful for your warm comments—your kind words mean a great deal to all of our staff.

Regarding the rooftop jacuzzi, we sincerely apologize that we could not upgrade it to a large communal bath during your stay, though it is something we continue to consider for the future.

We truly admire your dedication and efforts throughout your long-term life in Thailand.
Wishing you continued good health and happiness, and we sincerely hope to welcome you again someday.

Thank you once again for choosing Upper Suites.

— Staff from Upper Suites Sukhumvit 25

2025-03 Sriracha

Thank you very much for staying with us at Upper Suites Sriracha over an extended period, with three contract renewals.
We are especially grateful for your kind comment: “I had no complaints about the service.”
It truly means a lot to us.

We remain committed to continually improving our services for all our valued guests.
As you return to Japan, we wish you good health and all the best in your next chapter.

Thank you once again for choosing us.
We look forward to welcoming you back to Sriracha someday!

— Staff from Upper Suites Sriracha

2025-03 Sriracha

Though the year went by in a flash, we sincerely thank you for staying with us!
We truly appreciate your kind words: “It was a good apartment, and the maid service was excellent.”
Your feedback means a lot to us and will be shared with our entire team.

We will continue doing our best to maintain the level of service you experienced.
Please take good care of yourself, and we hope to welcome you again in the future!

— Staff from Upper Suites

2025-03 Sriracha

Thank you very much for staying with us at Upper Suites Sriracha since 2020.
We truly appreciate your time with us, and commend you on completing a long-term assignment overseas.

We sincerely apologize for any inconvenience caused by the lack of a golf simulator at our property.
Regarding the shuttle service, we’re glad to hear that the shift to on-demand operations made it more convenient for you.
We also appreciate your valuable suggestion about expanding the shuttle service area—we will carefully review usage patterns and consider extending the range where possible.

Thank you as well for your kind comment about our location being perfect for both shopping and dining!
We wish you continued good health and happiness in Japan.

Thank you once again for staying with us.
— Staff from Upper Suites Sriracha

2025-03 Sriracha

Thank you very much for staying with us at Upper Suites Sriracha for the past four years!

We sincerely apologize that we could not provide a fish grill, as it is quite difficult to arrange in Thailand.
While it may not be a perfect substitute, we do offer microwave ovens with baking functions, which can be used for grilled-style cooking.

Thank you so much for your kind comment: “The facilities were well-equipped and very good overall.”
We truly appreciate your feedback.

Wishing you continued health and happiness upon your return to Japan.
We hope to welcome you again in the future!

— Staff from Upper Suites

2025-03 Upper23

Thank you very much for your kind comment: “The repair was done right away—it was a great help.”
We truly appreciate your feedback regarding the speed of our maintenance response.

We will continue doing our best to provide reliable service and ensure a comfortable stay for all our guests.
Wishing you all the best and good health as you return to Japan.

Thank you again for staying with us at Upper Suites 23!

— Staff from Upper Suites

2025-04 Upper23

Thank you very much for your kind words:
“The staff were kind and helpful.”
“The room was always cleaned thoroughly.”

We truly appreciate your compliments to our team. Your thoughtfulness and encouragement mean a great deal to all of us.

Thank you for staying at Upper Suites 23.
We hope to have the pleasure of welcoming you again in the future!

— Staff from Upper Suites

2025-05 Upper39

Thank you very much for staying at Upper Suites 39 during your assignment. We’re grateful for your comment: “It was a comfortable place to live, and the location was great.”

Regarding the water dispenser, we currently allow each resident to choose their preferred provider. However, if you would like the cost to be included in the rent or handled differently, our sales staff would be happy to assist you with flexible options.

Wishing you all the best as you return to Japan.

— Staff from Upper Suites

2025-05 Upper39

Thank you very much for staying at Upper Suites 39 during your assignment. We’re grateful for your comment: “It was a comfortable place to live, and the location was great.”

Regarding the water dispenser, we currently allow each resident to choose their preferred provider. However, if you would like the cost to be included in the rent or handled differently, our sales staff would be happy to assist you with flexible options.

Wishing you all the best as you return to Japan.

— Staff from Upper Suites

2025-05 Upper25

Thank you very much for staying with us at Upper Suites 25, and congratulations on completing your assignment.
We truly appreciate your kind words: “Very convenient, and the maid was always polite.”
We’re glad to hear that you found Sukhumvit 25 convenient and comfortable during your stay.

Please take care as you return to Japan, and we would be delighted to welcome you again if the opportunity arises.
Wishing you continued good health and happiness.

— Staff from Upper Suites