Guest's comment

Customer exit surveys will be published on our website starting March 1, 2025.
Thank you for your cooperation!

2025-03 Sriracha

Thank you very much for staying at Upper Suites Sriracha.

We truly appreciate your feedback and will carefully consider possible improvements to our deposit refund policy.
We also sincerely apologize for any inconvenience caused due to missing items other than the provided clothes-drying rack.
If you have any additional requests regarding in-room amenities, please don’t hesitate to let us know.

Should you return to Sriracha in the future, we would be delighted to welcome you again.
Thank you once again for choosing us.

— Staff from Upper Suites

2025-03 Upper25

Thank you very much for staying with us at Upper Suites Sukhumvit 25 for an impressive six years.
We are also truly grateful for your warm comments—your kind words mean a great deal to all of our staff.

Regarding the rooftop jacuzzi, we sincerely apologize that we could not upgrade it to a large communal bath during your stay, though it is something we continue to consider for the future.

We truly admire your dedication and efforts throughout your long-term life in Thailand.
Wishing you continued good health and happiness, and we sincerely hope to welcome you again someday.

Thank you once again for choosing Upper Suites.

— Staff from Upper Suites Sukhumvit 25

2025-03 Sriracha

Thank you very much for staying with us at Upper Suites Sriracha over an extended period, with three contract renewals.
We are especially grateful for your kind comment: “I had no complaints about the service.”
It truly means a lot to us.

We remain committed to continually improving our services for all our valued guests.
As you return to Japan, we wish you good health and all the best in your next chapter.

Thank you once again for choosing us.
We look forward to welcoming you back to Sriracha someday!

— Staff from Upper Suites Sriracha

2025-03 Sriracha

Though the year went by in a flash, we sincerely thank you for staying with us!
We truly appreciate your kind words: “It was a good apartment, and the maid service was excellent.”
Your feedback means a lot to us and will be shared with our entire team.

We will continue doing our best to maintain the level of service you experienced.
Please take good care of yourself, and we hope to welcome you again in the future!

— Staff from Upper Suites

2025-03 Sriracha

Thank you very much for staying with us at Upper Suites Sriracha since 2020.
We truly appreciate your time with us, and commend you on completing a long-term assignment overseas.

We sincerely apologize for any inconvenience caused by the lack of a golf simulator at our property.
Regarding the shuttle service, we’re glad to hear that the shift to on-demand operations made it more convenient for you.
We also appreciate your valuable suggestion about expanding the shuttle service area—we will carefully review usage patterns and consider extending the range where possible.

Thank you as well for your kind comment about our location being perfect for both shopping and dining!
We wish you continued good health and happiness in Japan.

Thank you once again for staying with us.
— Staff from Upper Suites Sriracha

2025-03 Sriracha

Thank you very much for staying with us at Upper Suites Sriracha for the past four years!

We sincerely apologize that we could not provide a fish grill, as it is quite difficult to arrange in Thailand.
While it may not be a perfect substitute, we do offer microwave ovens with baking functions, which can be used for grilled-style cooking.

Thank you so much for your kind comment: “The facilities were well-equipped and very good overall.”
We truly appreciate your feedback.

Wishing you continued health and happiness upon your return to Japan.
We hope to welcome you again in the future!

— Staff from Upper Suites

2025-03 Upper23

Thank you very much for your kind comment: “The repair was done right away—it was a great help.”
We truly appreciate your feedback regarding the speed of our maintenance response.

We will continue doing our best to provide reliable service and ensure a comfortable stay for all our guests.
Wishing you all the best and good health as you return to Japan.

Thank you again for staying with us at Upper Suites 23!

— Staff from Upper Suites

2025-04 Upper23

Thank you very much for your kind words:
“The staff were kind and helpful.”
“The room was always cleaned thoroughly.”

We truly appreciate your compliments to our team. Your thoughtfulness and encouragement mean a great deal to all of us.

Thank you for staying at Upper Suites 23.
We hope to have the pleasure of welcoming you again in the future!

— Staff from Upper Suites

2025-05 Upper39

Thank you very much for staying at Upper Suites 39 during your assignment. We’re grateful for your comment: “It was a comfortable place to live, and the location was great.”

Regarding the water dispenser, we currently allow each resident to choose their preferred provider. However, if you would like the cost to be included in the rent or handled differently, our sales staff would be happy to assist you with flexible options.

Wishing you all the best as you return to Japan.

— Staff from Upper Suites

2025-05 Upper39

Thank you very much for staying at Upper Suites 39 during your assignment. We’re grateful for your comment: “It was a comfortable place to live, and the location was great.”

Regarding the water dispenser, we currently allow each resident to choose their preferred provider. However, if you would like the cost to be included in the rent or handled differently, our sales staff would be happy to assist you with flexible options.

Wishing you all the best as you return to Japan.

— Staff from Upper Suites

2025-05 Upper25

Thank you very much for staying with us at Upper Suites 25, and congratulations on completing your assignment.
We truly appreciate your kind words: “Very convenient, and the maid was always polite.”
We’re glad to hear that you found Sukhumvit 25 convenient and comfortable during your stay.

Please take care as you return to Japan, and we would be delighted to welcome you again if the opportunity arises.
Wishing you continued good health and happiness.

— Staff from Upper Suites

2025-06 Upper25

お客様の声2025-06

Thank you very much for staying at Upper Suites 25.

We truly appreciate your kind words:
“I felt everything was very fulfilling.”
We are also grateful for your comments on the front desk, cleaning, and laundry services—
“Everything was handled with great care, and I was very satisfied. I was also truly helped by the staff who turned the car around at the entrance and the security personnel.”

Your compliments on our team’s service mean a great deal to all of us and give us great encouragement.
As you leave Bangkok, we wish you continued good health and happiness.

Thank you again for choosing Upper Suites.

— Staff from Upper Suites

2025-06 Sriracha

お客様の声2025-06シラチャ

Thank you very much for staying at Upper Suites Sriracha.

“From my husband’s solo assignment on the 5th floor, to our family stay on the 6th floor, and finally to the 1st floor with a garden and jacuzzi—we moved three times, and each time the staff responded quickly and helpfully. Since the end of the COVID period, so many new services were introduced, and it feels bittersweet to be leaving as we return to Japan. All the staff were incredibly kind and friendly to our children, and we were able to live here with peace of mind. Thank you so much!!”

We truly appreciate your wonderful comment!!
Our staff have also told us that your presence gave them so much positive energy every day! We will take your suggestions about what could have made your stay even better into careful consideration, and continue striving to meet the needs of our guests. Wishing you continued good health and happiness in Japan.
Thank you again for staying with us.

— Staff from Upper Suites

2025-06 Sriracha

お客様の声2025-06-2シラチャ

Thank you very much for staying at Upper Suites Sriracha.
We appreciate your comment: “It was very comfortable to live here.”
We hope to welcome you again if you return to Sriracha in the future.
Please take care and stay well!


— Staff from Upper Suites

2025-07 Upper25

お客様の声2025-07-2Upper25

Thank you very much for staying at Upper Suites 25.
We sincerely apologize for the inconvenience caused by the lighting in your room, as noted in your comment: “The room felt too dark.”

At Upper Suites’s all buildings, we offer free replacement of light bulbs in living rooms and bedrooms from warm to white light, to better suit work or study needs.
We truly appreciate your feedback, and moving forward, we will take the following steps to improve our service:

  • Post signs in common areas such as the lobby informing residents that light bulb adjustments are available free of charge

  • Ensure that our sales staff inform guests about this option during room viewings

We hope this experience won’t deter you from considering Upper Suites again should you relocate from another property.
We would be truly honored to welcome you back in the future.

Thank you once again for your valuable feedback.


— Staff from Upper Suites

2025-07 Upper39

お客様の声2025-07-2Upper39

Thank you very much for staying at Upper Suites 39.
We truly appreciate your three years of residency, and understand your decision to move to a larger unit as your children have grown.

Your kind words—“The staff were all very kind. The hospitality was excellent. Thank you for everything over the past three years.”—mean a great deal to all of us and give our team great encouragement. Thank you so much.

Regarding the dishwasher, we sincerely apologize for any inconvenience. At all Upper Suites, our housekeeping team does provide dishwashing service during the three weekly cleanings, but we understand this may not be sufficient for daily needs.

We wish continued health and happiness for you and your family, and thank you again for choosing Upper Suites.


— Staff from Upper Suites

2025-08 Sriracha

GuestComment2025-08Sriracha

Thank you very much for staying at Upper Suites Sriracha.
We sincerely appreciate your time with us and would like to extend our best wishes as you return to Japan.

Regarding your comment on facilities such as “Wi-Fi” and “YouTube,” please kindly note that these are already available in all of our rooms. We will continue doing our best to ensure that our guests enjoy a comfortable stay.

As for bathtubs, all units are equipped with relatively large, standardized bathtubs; however, in certain rooms the bed size can be adjusted from “King” to “Semi-Double” depending on your preference.

We are also truly grateful for your kind words about the cleaning service: “The timing of the room cleaning was good and very helpful.” Such warm feedback is a great encouragement to all of our maid staff.

We wish you continued health and happiness in Japan, and once again, thank you very much for staying with us.

— Staff from Upper Suites

2025-08 Upper23

Thank you very much for staying at Upper Suites Sukhumvit 23.
We truly appreciate your kind words:
“I had a very comfortable life here. Thank you so much for taking care of me for such a long time.”

It has been an honor to have you with us for approximately 13 years, and we are sincerely grateful for your long-term stay.
While we understand there may have been areas for improvement, your kind comments have brought great encouragement to all of our staff.

We understand that your next assignment will be in India, and we imagine it may come with many new challenges. Please take good care of your health, and we wish you continued success and well-being.
We look forward to the opportunity to welcome you again in the future.


Staff from Upper Suites

2025-08 Upper39

お客様の声2025-08_Upper39

Thank you very much for staying at Upper Suites Sukhumvit 39.
We sincerely appreciate your kind words:

“The facilities such as the pool and play area were excellent. The location was great, and all the staff were very kind. Thank you very much.”

We are truly grateful to receive such wonderful feedback.
Although there may have been some inconveniences during your stay, we deeply thank you for choosing to stay with us for over four years.

We wish you all the best back in Japan and hope to welcome you again someday in Thailand.
Warmest regards from all of us at Upper Suites.


Staff from Upper Suites

2025-08 Upper23

お客様の声2025-08_Upper23

Thank you very much for staying at Upper Suites Sukhumvit 23.
In response to the question about what facilities you wished were available, you kindly wrote:
“None in particular, everything was very well-equipped.”

Regarding your experience:
“Everything was well taken care of, including the maid service. There was nothing I felt needed improvement. Thank you for the excellent service.”

Although there may have been some inconveniences during your stay, we sincerely appreciate your long-term stay over the past three years, as well as your warm and generous words.

Please take care of your health, and we wish you continued happiness and well-being.


Staff from Upper Suites

2025-08 Upper39

お客様の声2025-08_Upper39

Thank you very much for staying at Upper Suites Sukhumvit 39.
We sincerely appreciate your feedback regarding the service you wished was available:
“Pick-up service by car.” We apologize for any inconvenience caused. In Bangkok, our shuttle service is currently limited to complimentary drop-offs at designated locations to best accommodate the needs of as many residents as possible.

You also mentioned:
“All the staff were friendly, and I had a very comfortable stay. I would love to stay again if I’m ever posted to Bangkok.”
We are truly grateful for your kind words—they brought great joy to all of our team members.

Thank you once again for choosing Upper Suites for your long-term stay of three years.
We wish you all the best and continued good health!

Staff from Upper Suites

2025-09 Upper23

Upper23_guest_comment 2025-09

Thank you very much for staying at Upper Suites Sukhumvit 23.

“The maid service was excellent. All the staff were kind and helpful throughout my stay.”

Thank you very much for your kind feedback. We are delighted to hear that our maid service met your expectations — including laundry support and daily housekeeping, which we strive to provide with the highest quality. We are also pleased to know that our staff’s hospitality made your stay comfortable. Your words truly encourage our entire team. We will continue to do our best to ensure every guest enjoys a pleasant and worry-free stay.

Staff from Upper Suites

👔 Where is Upper Suites located?

Upper Suites has multiple properties in both Bangkok and Sriracha.

Click the property names below to open the map:


 

👔What services are included in the rent?

The rent includes the following:

✅ Utilities: 2,400B/month for electricity + 500B/month for water
✅ Maid service 3 times/week (laundry, dishwashing, ironing)
✅ High-speed internet (500/500Mbps)
✅ Japanese TV (65 channels + 4-week recording)
✅ 1 parking space
✅ Shuttle service within designated area


 

👔 What room types are available?

Sukhumvit 39

  • Studio (50㎡)

  • 1 Bedroom (65 / 67 / 72 / 78㎡)

  • 2 Bedroom (130㎡)

Sukhumvit 25

  • 1 Bedroom (52 / 62㎡)

  • 2 Bedroom (90 / 105㎡)

Sukhumvit 23

  • 1 Bedroom (58㎡)

  • 2 Bedroom (100㎡)

Sriracha

  • 1 Bedroom (48 / 58㎡)

  • 2 Bedroom (80 / 100㎡)


 

👔 Are there any promotions?

📢 Check the latest promotions here:

Sriracha 1BR (48㎡): 40,000B – 45,000B
🎁 Choice of 15,000B gift voucher or Apple Watch Series 10!

Referral Campaign (Bangkok & Sriracha)
🎁 Both referrer and new tenant receive a gift worth 10,000B (for 1-year contract)


 

👔 What does maid service include?

🧹 Maid service 3 times per week

✅ Laundry, hang-drying, ironing & folding (unlimited items!)
✅ Dishwashing
✅ Sheet change (once/week)
✅ Towel replacement (3 times/week)
✅ Toilet paper refill (3 times/week)

💡 Laundry is done inside your own unit, so your clothes will not be mixed with others.


 

👔 What is the shuttle service area?

🚗 Each property has its own designated shuttle area.

Service hours: 08:00 – 20:00
Covers nearby shopping malls, supermarkets, hospitals, etc.
📌 Please check with our Japanese-speaking staff for detailed coverage per property.


 

👔 What facilities are available?

🏊 Pool
🏋️ Fitness gym
🏌️ Golf range
🛁 Jacuzzi
🔥 Sauna (dry & steam)
📺 Bathtubs with bathroom TVs (in select units)


 

👔 How can I check room availability?

📌 For current room availability, click here.
📢 For the most up-to-date status or availability, feel free to contact us in Japanese at:
📧 info@uppersuites.org


 

👔 Can I schedule a viewing?

🔹 Online viewings available (ideal for overseas clients)
🔹 Walk-in viewings also welcome from 8:00–18:00
(We recommend contacting us in advance as rooms may be fully booked.)


📧 Contact Information

Sriracha: siracha@uppersuites.org / TEL: 038-111-999
Sukhumvit 23: 23@uppersuites.org / TEL: 081-860-3933
Sukhumvit 25: 25@uppersuites.org / TEL: 081-918-3933
Sukhumvit 39: 39@uppersuites.org / TEL: 081-987-3933


 

👔 Who is Upper Suites ideal for?

🏢 Businesspeople / Expats → Convenient locations + full services
👨‍👩‍👧‍👦 Families → Spacious 2BR options, secure environment, family-friendly facilities
🏖️ Quiet lifestyle seekers → Sriracha is peaceful and park-side
📢 Great for Japanese residents → Japanese-language support & services available


 

👔 What if want to change room light to be brighter?

📢 At Upper Suites, we offer free replacement of in-room lighting to brighter white bulbs as well as free battery changes for remote controls.


 

👔 Is short-term accommodation available at Upper Suites?

📢 Upper Suites generally offers accommodations with a one-year lease. However, depending on special circumstances, we may be able to accommodate shorter stays on a case-by-case basis. Please consult with our sales staff regarding your intended duration and the reason for your stay.

Additionally, at Upper Suites Sriracha, we offer a guest room(Booking sheet) that can be used when your family members or colleagues visit.